Discover the latest articles from our business blog and other exciting content on the topic of customer-centric business models.
The travel industry is not facing another evolutionary step in 2026 — it is facing a structural paradigm shift. As traditional, destination-centered vacation models lose their differentiation power, a new guiding principle is emerging: country-hopping as the mainstream.
Volatility is no longer an exceptional condition — it is a structural reality. And those who use it as a justification for abandoning strategic clarity lose both orientation and responsiveness.
It is indisputable that leadership is the second top skill - next to strategy - when trying to describe successful (top) managers. It is therefore most surprising that, especially in times of disruptive changes, remarkably few new leadership strategies are discussed and published.
The medium-sized sector is the engine of the German economy. Small and medium-sized trading companies (SMEs) with up to 250 employees and/or 50 million euros in revenue generate around a third of the turnover and employ well over half of the social security-insured employees in Germany.*
CUSTOMER-CENTRIC STRATEGY FOR GROWTH.
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