Boutique strategy consultancy for
customer-centric business models
3 IDEAS THAT DRIVE US
Every company needs a big idea. At OhrConsulting, we even have three!
01
Customer Centricity
We firmly believe that, in future, almost all business models will need to be designed from the customer’s perspective. We support customer-centric strategies and innovations and ensure that top management consistently focuses on the customer.
02
Execution Focus
Strategy needs to be grounded in reality: Most strategy projects fail during implementation. We develop strategies by drawing on many years of practical experience and accompany each client until their strategy is fully implemented.
03
START-UP THINKING
In our experience, large companies, start-ups, and New Work enterprises can all learn from one another. That’s why we continually collaborate with start-ups, and integrate “start-up thinking” into our consulting work.
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OUR COMPETENCIES
We combine years of corporate and start-up experience with excellent strategy competence and methodology. We have comprehensive expertise in helping companies to efficiently acquire new customers, to enhance revenue from existing customers, and to align the whole value chain to the customer.
Customer-Centric
Business Models
OUR INDUSTRIES
We are passionate about customers. For this reason, we focus on industries where a high degree of direct or indirect customer orientation is fundamental.
Retail
Fashion, Luxury & Lifestyle
Start-ups
Digital business
Automotive
Hospitality, Food&Beverage
INSIGHTS
Discover the latest articles from our business blog and other exciting content focused on customer-centric business models.
Over the past decade, companies have invested heavily in digital capabilities. They have built e-commerce teams, expanded analytics functions, implemented customer data platforms, introduced marketing automation systems, and more recently invested heavily in Artificial Intelligence. At the same time, a new assumption has quietly emerged across many organizations:
For the past two years, the business world has been obsessed with Artificial Intelligence. Every conference talks about it, every board discusses it, every software provider integrates it, and virtually every organization is trying to understand how AI will change its business. The pace of progress has been extraordinary – and increasingly, it is becoming clear that AI is far more than another productivity tool.
Most companies today have a loyalty program. Many have invested millions in building sophisticated ecosystems of points, discounts, status levels, apps and rewards – and management teams proudly report growing membership numbers and increasing participation.
Over the past decade, companies have invested heavily in digital capabilities. They have built e-commerce teams, expanded analytics functions, implemented customer data platforms, introduced marketing automation systems, and more recently invested heavily in Artificial Intelligence. At the same time, a new assumption has quietly emerged across many organizations:
For the past two years, the business world has been obsessed with Artificial Intelligence. Every conference talks about it, every board discusses it, every software provider integrates it, and virtually every organization is trying to understand how AI will change its business. The pace of progress has been extraordinary – and increasingly, it is becoming clear that AI is far more than another productivity tool.
Most companies today have a loyalty program. Many have invested millions in building sophisticated ecosystems of points, discounts, status levels, apps and rewards – and management teams proudly report growing membership numbers and increasing participation.