Boutique strategy consultancy for
customer-centric business models
3 IDEAS THAT DRIVE US
Every company needs a big idea. At OhrConsulting, we even have three!
We firmly believe that, in future, almost all business models will need to be designed from the customer’s perspective. We support customer-centric strategies and innovations and ensure that top management consistently focuses on the customer.
Strategy needs to be grounded in reality: Most strategy projects fail during implementation. We develop strategies by drawing on many years of practical experience and accompany each client until their strategy is fully implemented.
In our experience, large companies, start-ups, and New Work enterprises can all learn from one another. That’s why we continually collaborate with start-ups, and integrate “start-up thinking” into our consulting work.
We combine years of corporate and start-up experience with excellent strategy competence and methodology. We have comprehensive expertise in helping companies to efficiently acquire new customers, to enhance revenue from existing customers, and to align the whole value chain to the customer.
We are passionate about customers. For this reason, we focus on industries where a high degree of direct or indirect customer orientation is fundamental.
Fashion, Luxury & Lifestyle
Discover the latest articles from our business blog and other exciting content focused on customer-centric business models.
SDGs, ESG, 3Ps, CSR, CSRD, CO2, SBTi, DNK, GRI ... WTF? What sounds more like a reprise of the Fanta 4 hit "MfG" triggers many question marks for companies that are starting to deal with their sustainability strategy. The topic of "sustainability" is complex, buzzword- and bullshit-bingo-ridden, greenwashing-prone and ambivalent.
But, understandably, this re-action (reactive behavior) means that strategy falls by the wayside. Which (omni-channel) service is really required by the customer
It is difficult to imagine modern companies without the new world of work, which is much more flexible, self-determined and characterized by home office and digital working. The covid pandemic has acted as a catalyst in this respect, forcing many companies into massive changes in the world of work virtually overnight.